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Careers
Adam Internet is one of the fastest growing ISP's in Australia and are regularly recruiting new staff members. We look for staff that are enthusiatic and have good understanding of computer systems.
Adam Internet provides a learning environment where new staff undergo ongoing training throughout their career.
Does your career need liberating?
Adam Internet is South Australia's leading Internet Service Provider (ISP), offering Internet services to residential, government and business customers. With more than 20 years experience, this privately owned and locally operated company offers the best solutions for the best price and is unmatched for customer service nationwide.We are currently embarking on a period of sustained and planned growth and are seeking stars that will support our business now and into the future. By joining Adam, you will be liberating your career from just a ho-hum job, into our rapidly changing and growing workplace full of dynamic and passionate people - just like you!
So what do we look for in our new team members? In addition to having the right skills (or the ability to develop them), we want people who have the same values as we do:
- Customer Service focus
- Innovative, determined approach to problem solving
- Willingness to take responsibility for own actions
- Commercial in thinking
- Team player at heart
These values are at the heart of everything we do, and we believe they speak for themselves.
New staff are supported throughout their working lives with us through ongoing training and development and a wide range of employee benefits designed to meet a broad range of needs.
Ref 803: Customer Service Officers
- Customer Service experience a must
- Flexible hours Monday - Sunday
Casual positions are now available in our CBD located customer service centre, with flexible hours Monday - Sunday, great conditions and a dynamic team. We are looking for people who have a passion for customer service, mixed with dedication to ensure the level of service to every customer is of the highest standard. In this role you will use the following skills daily:
- Superior Customer Service
- Good Computer Knowledge and the ability to use Multiple Systems
- Exceptional Problem Solving
- Clear and Professional Communication skills
The entry point to our business, our customer service staff make sure that our customers get the help they need when they need it. You will be responsible for assisting customers with their accounts, providing detailed product knowledge and resolving customer problems or concerns. Full training will be provided and opportunities for permanency will be available for the right people.
If this sounds like a position you could take and make your own, you want to work for a company that is South Australian owned and run and you can say "yes" to the above skills, then we want YOU!
For a job and person specification for this position click here.
To apply, please send your application quoting Ref 803 to jobs@adam.com.au.
Applicants please note a National Police Clearance is a prerequisite for this position.
Referrals from third parties will not be accepted for this role.
Ref 854: Finance Officer
- Liberate your career!
- Previous experience required
- Payroll and AP focus
Due to the internal promotion of the previous person, we are seeking an experienced and dedicated Finance Officer to join our team. Reporting to the Financial Accountant, you will be responsible for providing support to the Finance team including payroll preparation, accounts payable, banking, and general reconciliations.
Your previous experience with payroll preparation coupled with a strong accounts payable background and experience with financial accounting packages such as MYOB or similar will allow you to settle in quickly and become an integral part of the team. Your strength will be your ability to work in a changing environment as this position and our processes develop over time. Above all, you will have a great sense of humour and be looking to make a long term commitment. TAFE studies in Accounting will be highly regarded but is not essential.
For a job and person specification for this position click here.
To apply, please send your application quoting Ref 854 to jobs@adam.com.au.
Applicants please note a National Police Clearance is a prerequisite for this position.
Referrals from third parties will not be accepted for this role.
Applications close Monday 20th September.
Ref 852: Field Service Technician
- Liberate your career!
- Newly created role
- Previous experience required
We are currently seeking an experienced Field Service Technician to join our team in this newly created role. Working as a member of a small group, you will be responsible for:
- Provisioning of superior cable installation and connections.
- Provisioning of and maintaining supplied customer hardware.
- Ensuring all in-field activities are carried out safely complying with OH&S guidelines and procedures.
- Writing accurate professional reports concerning technical issues and interfacing with all involved functions.
- Providing regular maintenance services and upgrades to external infrastructure such as distribution cabinets and exchange equipment.
To be a success in this role, you will have:
- Strong technical and troubleshooting skills and can apply these in problem environments.
- Demonstrated experience in the positive support of large complex enterprise customers.
- Proficiency across the following Technology platforms (or be able to get up to speed quickly):
- Operating systems - Microsoft.
- Networking - Cisco.
- Carrier - Ericsson DSLAM equipment.
- ISP Services - ADSL, SHDSL, VDSL and WiMAX.
- Hardware - Billion, Netcomm and Alvarion.
- Plus the industry certifications to match.
- Accredited Cabling Licence.
- Possess Telstra exchange access.
- Minimum 2 years in a similar role.
- Excellent communication skills and the ability to remain calm and collected in high pressure, stressful situations.
- The ability to prioritise your work and work without supervision.
- Strong documentation skills.
Essential to this role will be the holding and maintaining of a non probationary drivers license.
For the job and person specification click here.
Applicants please note a National Police Clearance is a prerequisite for this position.
To apply, please send your application quoting Ref 852 to jobs@adam.com.au.
Referrals from third parties will not be accepted for this role.
Ref 840: Windows Systems Engineer
- CBD Location
- Newly created role
- High availability environment
We are seeking a motivated and customer service focused Windows Systems Engineer to join our growing Technology Team. Reporting to the Technology Team Leader, you will be responsible for:
- Monitoring windows environment for anomalies and errors, reporting and escalation of issues of our 200+ servers.
- Required daily support, maintenance, and management of the platforms.
- Level III support and repair, as well as escalation to the Business Application Group and/or Operations.
- Managing enterprise applications responsible for server builds, patch management, virtual machine management, virus scanning, etc.
- Developing and maintaining high standards in establishing procedures and policies to address routine jobs and certain resolution protocols.
- Meeting or exceeding SLA obligations consistently and on an ongoing basis, allowing for accurate metrics to measure response time, meeting BCP requirements for offsite access, and reducing the time needed to address hardware/software failures.
To be a success in this role you will have:
- 5+ years of managing a Windows Server environment (Windows 200x Server).
- In depth knowledge of virtualisation architectures including VMWare, Xen hypervisors and other virtual management software, along with hands on experience with live migration techniques, HA deployments and backup management.
- Ability to design, build and manage Active Directory infrastructure.
- Proficiency in DNS, DHCP and other naming services.
- In-depth Knowledge of disk management with SAN, NAS and local storage with an emphasis on disk layout and performance.
- Strong systems engineering skills with an emphasis on enterprise scale architecture.
- Understanding of High Availability, Business Continuity, and Disaster Recovery concepts as they relate to Open Systems architecture.
- Ability to participate in the on call roster and demonstrated experience in dealing with crisis situations.
- The ability to explain system complexities to users of varying knowledge and experience levels.
- Excellent written and verbal communications skills.
- Willingness to work in an energetic, fast-paced, and team-oriented environment.
- Ability to manage conflicting priorities effectively.
- A focus on providing great service
- Demonstrated ability to juggle multiple tasks and projects
- A 'get it done right, first time' approach to problem solving
Previous experience in an ISP environment will be highly regarded as will extensive experience with Microsoft Clustering and Linux.
For a job and person specification for this position click here.
To apply, please send your application quoting Ref 840 to jobs@adam.com.au.
Applicants please note a National Police Clearance is a prerequisite for this position.
Referrals from third parties will not be accepted for this role.
Ref 850: Programmer
- CBD Location
- Newly created role
- High availability environment
We are seeking a motivated and customer service focused Programmer to join our growing Technology Team.
Reporting to the Technology Manager, you will:
- Provide application development and support for a variety of different programming tools. This will include mainly in-house developed applications relating to delivering ISP services to our customers.
- Troubleshoot and resolve applications based issues.
- Develop solutions that meet the needs of the business.
- Track, report on and document support issues / progress.
- Maintain and manage software policies, standards and practices.
- Provide analysis, design and development for solutions that meet the requirements of the business.
- Write queries, reports and other associated documentation.
- Test Software.
- Follow Change and Problem policies and procedures.
- Control and release software patches.
To be a success in this role you will have previous experience working in a similar position as well as have solid working knowledge of:
- The SDLC.
- MYSQL Database structure (desirable).
- Change, configuration and release management (desirable).
- Reporting (desirable).
- Object oriented coding.
- PHP5.
- Javascript/HTML/CSS/VB .NET/PERL/CGI/ASP .NET/Java/SQL/ANSI/C/C++ (desirable).
You will also have:
- A personal interest in software engineering, and be someone who self-educates and has a thirst for knowledge.
- The ability to learn quickly and think logically.
- Solid problem solving and analytical skills to find solutions and work through roadblocks.
- The ability to explain system complexities to users of varying knowledge and experience levels.
- Excellent written and verbal communications skills.
- A willingness to work in an energetic, fast-paced, and team-oriented environment.
- The ability to manage conflicting priorities effectively.
- A focus on providing great service.
- A demonstrated ability to juggle multiple tasks and projects.
Previous experience supporting and developing ISP software will be highly regarded.
For a job and person specification for this position click here.
To apply, please send your application quoting Ref 850 to jobs@adam.com.au.
Applicants please note a National Police Clearance is a prerequisite for this position.
Referrals from third parties will not be accepted for this role.
